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How to contact Netflix

By BPBS Staff

Editor's note: This article was originally written so long ago that Netflix used to send their customers DVDs and Blu-ray Discs in the mail in order to watch movies. But we've updated the content to make sure it is still more or less applicable today (in 2022).

Need to find out how to contact Netflix? Whether it's for a damaged disc or for a question on your streaming account billing or picture quality, getting in contact with someone at Netflix directly isn't always straightforward. This is the age of automation and AI, after all, so reaching an actual person isn't always the easiest thing to do.

The best place to start is probably here:

On the Netflix Help page, you can start a chat session with a Netflix rep or initiate a phone call with Netflix support Because things change over time, any phone number we post here may actually be absolete by the time you read this article, but here are a few phone numbers that Netflix has used for customer support both in the distant and recent past:

  • 1-866-716-0414
  • 1-844-505-2993
  • 1-866-579-7172

And here are some fascinating screen shots from 2010 that show how things used to work on Netflix.

How to Contact Netflix image 1
The "Your Queue," "Your Account" and "Contact Us" links.

How to Contact Netflix image 2
The "Report a Problem" link.

Keep those cards and letters coming! if you have a question for one of our home theater experts, shoot us an e-mail to "Ask The Expert." We'll select among these for future installments in this column. Due to the volume of requests we receive, we cannot reply to each question personally.

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